Frequently Asked Questions

Have questions about BLEND clothing, orders, shipping, returns, exchanges, sizing, payments, or international delivery? Find answers to some of the most frequently asked questions about shopping with BLEND below.

What is BLEND?

BLEND is a contemporary fashion and streetwear brand focused on clean, expressive and thoughtfully designed clothing. Our collections are built around individuality, modern silhouettes and pieces designed to become part of your everyday style.

What kind of clothing does BLEND sell?

BLEND offers contemporary streetwear and everyday fashion, including T-shirts, oversized T-shirts, full-sleeve tees, denim and utility-inspired bottom-wear.

Our collections may change and expand as new drops and products are introduced.

Where can I buy BLEND clothing?

BLEND clothing is available through our official online store at shopatblend.com.

We recommend purchasing through our official website to ensure you receive authentic BLEND products.

Does BLEND ship internationally?

Yes. BLEND accepts orders from customers globally. International shipping availability, delivery timelines, shipping charges and applicable duties may vary depending on the destination country.

International customers may also be responsible for applicable customs duties, taxes or import charges imposed by their destination country.

Does BLEND offer Cash on Delivery (COD)?

Cash on Delivery may be available for eligible orders and locations, subject to availability.

COD availability can depend on factors such as delivery location, order value, courier availability, product eligibility and other operational conditions.

What payment methods does BLEND accept?

BLEND supports online payments through its payment processing partners, including Razorpay. Cash on Delivery may also be available for eligible orders and locations.

Available payment options are displayed during checkout.

How can I track my BLEND order?

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

BLEND uses shipping and logistics services, including Shiprocket, to facilitate order fulfillment and delivery.

You can also use the Track Orders option available on our website where applicable.

How long does BLEND delivery take?

Delivery timelines depend on your delivery location, shipping method, product availability and the applicable logistics provider.

International orders may require additional time due to customs clearance and local delivery procedures.

Any estimated delivery timeframe displayed during checkout should be considered an estimate unless otherwise stated.

Can I cancel my BLEND order?

You may request cancellation within 12 hours of placing your order or before the order is shipped, whichever occurs first.

Because orders may be processed quickly, cancellation is not guaranteed once fulfillment has begun. Once an order has been shipped, cancellation may no longer be possible.

For complete information, please refer to our Cancellation Policy.

Can I return a BLEND product?

Eligible BLEND products may be returned subject to our Return & Exchange Policy, the applicable return window and the product-condition requirements.

Products generally need to be unused, unworn and in their original condition with applicable tags and labels attached.

Can I exchange a BLEND product for another size?

Size exchanges may be available for eligible products, subject to our Return & Exchange Policy and availability of the requested size.

If the requested size is unavailable, an alternative resolution may be offered where applicable.

What condition should a product be in for a return or exchange?

Products submitted for return or exchange should generally be unused and unworn, with original tags and labels attached and without signs of washing, alteration, stains, odors or damage caused after delivery.

Products that do not meet the applicable return conditions may not be accepted.

What if I receive a damaged or defective product?

If your BLEND order arrives damaged or you believe you have received a defective product, please contact us as soon as possible at support@shopatblend.com.

We may request photographs or videos of the product and packaging so that our team can investigate the issue and determine the appropriate resolution.

What if I receive the wrong product?

If you receive an item different from what you ordered, please contact support@shopatblend.com with your order number and relevant photographs.

Once the issue is verified, BLEND may arrange an appropriate replacement, exchange or refund.

How do I request a refund from BLEND?

Refund eligibility depends on the reason for the request and BLEND's applicable Refund Policy, Cancellation Policy and Return & Exchange Policy.

For assistance with a refund, contact support@shopatblend.com with your order number and relevant details.

How long do BLEND refunds take?

Approved refunds are generally processed within 5–7 business days.

After a refund is initiated, the time required for the amount to appear in your account may depend on your bank, card issuer, payment provider or financial institution.

What happens if my BLEND order cannot be fulfilled?

In certain circumstances, an order may need to be cancelled because of product availability, inventory discrepancies, payment issues, technical errors, suspected fraudulent activity or other circumstances affecting fulfillment.

If payment has already been received for an order cancelled by BLEND, an applicable refund will be processed.

Does BLEND offer oversized T-shirts?

Yes. BLEND's collection includes oversized T-shirt styles, along with other contemporary T-shirt and full-sleeve designs.

Please check the individual product page and sizing information before placing your order to choose the fit that works best for you.

How do I choose my BLEND size?

We recommend checking the sizing information provided on the relevant product page before ordering.

If you are between sizes or need assistance choosing a size, you can contact our support team at support@shopatblend.com.

Are BLEND products available in different collections?

Yes. BLEND organizes products into collections to make shopping easier. Current categories include T-shirts and Bottom-Wear, along with featured and best-selling products.

New collections and products may be introduced over time.

How can I contact BLEND customer support?

For questions about orders, products, shipping, returns, exchanges, refunds or any other issue, contact BLEND at:

Email: support@shopatblend.com

How can I stay updated about new BLEND drops?

You can subscribe to the BLEND newsletter through our website to receive updates and early access to product releases.

You can also follow BLEND on its official social channels for new collection and product updates.

Is BLEND a streetwear brand?

BLEND is positioned around contemporary fashion and streetwear-inspired design, combining expressive graphics, modern silhouettes and versatile everyday pieces.

The brand's philosophy focuses on individuality, confidence and clothing designed to blend into your world while helping you stand out.

Where is BLEND based?

BLEND is an India-based fashion brand operating from Uttarakhand, India and serving customers globally.